top of page

From Concept to Customer: How MetaHuman Animator is Enhancing the Customer Experience Journey

Have a look at this 7 minutes video on how MetaHuman Animator simplifies the creation of high-quality characters with realistic movements. Here some possible use cases for improving the customer experience, by using such technology:

  • Virtual customer support agents: Develop realistic virtual support agents to handle customer inquiries through video calls or chatbots, providing a more personalized and engaging customer experience

  • Interactive product demonstrations: Create lifelike characters that can showcase products and guide customers through their features and benefits, helping them make informed purchasing decisions.

  • Virtual assistants for online stores: Implement meta human characters as virtual shopping assistants on e-commerce platforms, guiding customers through product selections and offering tailored recommendations.

  • Customer service training: Use MetaHuman Animator to create realistic training scenarios and simulations for customer service representatives, improving their problem-solving and communication skills.

  • Troubleshooting and technical support: Develop virtual technicians who can visually guide customers through troubleshooting processes, demonstrating how to resolve common issues with products or services.

  • Virtual receptionists: Implement realistic virtual receptionists for businesses, providing customers with a warm and engaging first point of contact for scheduling appointments, answering questions, or directing them to appropriate resources.

  • Multilingual customer support: Create virtual customer support agents that can communicate in multiple languages, offering personalized assistance to customers around the world.

  • Virtual role-play scenarios: Utilize MetaHuman Animator to develop interactive role-play scenarios for customer service training, allowing trainees to practice handling difficult customer interactions and improving their empathy and conflict resolution skills.

  • Onboarding and product tutorials: Develop engaging onboarding experiences and product tutorials with realistic meta human characters, helping new customers become familiar with products or services more quickly.

  • Customer feedback collection: Use lifelike characters to collect customer feedback through interactive surveys or interviews, encouraging customers to provide valuable insights on their experiences and helping businesses improve their customer service.



bottom of page