top of page

The Top 5 Online Customer Journey Frustrations That Can Ruin Your Business

Updated: Apr 11, 2023



According to Contentsquare research, although there is no single cause of friction, there are a set of common frustrations that hinder the visitor experience.

The top 5 frustration factors which create obstacles along the customer journey and can sour an experience:

  • Slow page loads

  • Multiple button interactions

  • Multiple field interactions

  • Multiple use targets

  • Rage clicks

Read more about the study here

2 views

Comentarios


bottom of page